Overview

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?

The Senior Video Editor is responsible for shaping and delivering best-in-class video and motion content across global marketing channels. This role leads a team of video editors, motion designers, and animators to create compelling, on-brand storytelling that elevates the company’s presence worldwide. You will combine creative vision with hands-on expertise, driving innovation in video while ensuring consistency, quality, and scalability across markets.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Creative Direction & Storytelling

• Define and lead the global video and motion creative vision
• Translate brand strategy into engaging video narratives across campaigns and platforms
• Ensure all video content reflects the brand’s tone of voice—premium, engaging, and human
• Oversee storyboarding, scripting, editing, and final delivery Team Leadership
• Lead, mentor, and develop a team of video editors, animators, and motion designers
• Foster a culture of creativity, collaboration, and continuous improvement
• Provide constructive feedback and guidance to elevate creative output
• Manage workload, priorities, and team performance Global Campaign Delivery
• Partner with global marketing and regional teams to deliver high-impact video campaigns
• Oversee production of content for digital, social, email, web, and events
• Ensure video content is optimised for different platforms, formats, and audiences
• Maintain consistency across global markets while allowing for localisation Production & Execution
• Oversee end-to-end video production (concept → delivery)
• Manage internal and external production resources, including freelancers and agencies
• Ensure efficient workflows, timelines, and budgets
• Step in hands-on when needed (editing, motion, or creative problem-solving) Brand & Quality Control
• Maintain and evolve video style guidelines, templates, and motion systems
• Ensure all outputs meet high creative and technical standards
• Champion innovation in video formats, transitions, and storytelling techniques Innovation & Tools
• Stay up to date with video trends, formats (e.g. short-form, vertical video), and platforms
• Explore and implement new tools, including AI for video editing and production
• Identify opportunities to scale video production efficiently across the business

BEHAVIORAL EXPECTATIONS:

As Senior Video Editor, you will be expected to role model the behaviors associated with our Ten Standards and our core business values of Member Focused, Trustworthy, and Pioneering. This means approaching your work every day with a positive, solution-oriented, and supportive attitude. You will also be expected to breakdown complex technical issues into manageable steps, demonstrating strong project management abilities when handling multiple tasks, and effectively present solutions to both internal and external audiences.

We encourage diverse philosophies, cultures and experiences.

We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

EDUCATION/EXPERIENCE:

• Proven experience leading video or motion teams in a global or fast-paced environment
• Strong portfolio/showreel demonstrating high-quality video, editing, and motion work
• Advanced skills in Adobe Creative Suite (Premiere Pro, After Effects)
• Strong understanding of storytelling, pacing, and visual narrative
• Experience delivering content across multiple platforms (social, web, email, events)
• Excellent stakeholder management and communication skills Preferred
• Experience in lifestyle, luxury, or service-led brands
• Knowledge of sound design, colour grading, and post-production workflows
• Experience managing external production partners or shoots
• Familiarity with scalable content systems and templates
• Understanding of AI-driven video tools and automation

Key Competencies

• Creative vision and storytelling excellence
• Leadership and team development
• Strong editorial judgement
• Organisation and project management
• Adaptability and innovation Success Measures
• Delivery of high-quality, engaging, on-brand video content globally
• Increased impact and performance of video across channels
• Efficient, scalable video production workflows
• Strong collaboration with global and regional stakeholders
• Growth and development of the video team

Guidelines for Hybrid/Home Office:

• This role is Cape Town - based and requires candidates to commute to the office at least 2 days per week. Please note this is a non-negotiable requirement.
• A secure home office at your confirmed address, free from background noise or other distractions when working remotely
• Internet service must meet minimum requirements and minimum speed check must be completed

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience
• Flexible work arrangements including Hybrid work possibilities; with up to 60% Home Office.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don’t have a car).
• ICAS Employee Health and Wellness (EHW P) services which are confidential and free for all employees to use.
• Safe & secure offices in the Foreshore with complimentary off-street parking.

Who Are We

Ten is a leading lifestyle and concierge company helping our clients discover, organise, enjoy and get the most from life. We partner with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Established in the UK in 1998 and with over 25 years of experience, Ten operates in over 20 cities worldwide, in over 26 languages, with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange (‘TENG’). We were the first concierge business to be awarded the B Corp certification in the UK in 2023.

Ten’s strategy focuses on four key areas: deliver a world-class member experience, invest in technology, expand contracts with new and existing clients as well as develop our foothold in new markets by leveraging our market-leading service proposition.

At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.

Join us and experience a workplace where you can truly thrive. https://tenlifestylegroup.com/ten-tv/

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”